Happy Beta-Phase - Learn more here

FAQ - Questions and answers


1.
Do I have to be a professional artist to join Artplaner?
Do you want to sell on Artplaner? Yes, then you must be professionally active: either you have actively registered a business in your country, or you are a registered small business owner. You must provide proof of this in your account. Unfortunately, we cannot accept hobby artists.

However, if you only want to run a website, you do not necessarily need a business. You are responsible for any necessary legal texts.
2.
Which plan is right for me?
Which plan you choose depends on what you want to achieve with your Artplaner account.
Take note of the features that are available for each plan and choose according to what you need.
3.
What payment methods can I use?
We currently accept all payment methods supported by Paypal via Paypal, for example Visa, Mastercard and American Express and locally various other options.
4.
Can I update or cancel my plan?
Changes to a current plan are possible at any time. The minimum term of a plan is one month.
Monthly billing periods are automatically extended until you cancel in due time.
Annual billing periods end automatically, you will receive a reminder message in time to renew. Of course, if you wish, you can also extend it yourself before it expires.
5.
When does my plan start?
When a paid plan is selected, payment is due immediately. You will then receive an email to activate your account and can start immediately.
The payment for recurring plans will be debited every month on the same date.
6.
I just only want a catalogue of artworks, do I need to apply?
The “Artist website” account is not subject to an admission check, you can start using it immediately.

However, if you would like to convert the “Artist website” account into an “Artist at Artplaner” account, an admission check is required.
7.
I am an art buyer; I represent an art association ...
Accounts for Art Buyers and Art Organizations are always free of charge.